Cookie policy

In short

The website uses Google and Meta cookies to measure which ads lead to bookings and to show you our ads, only if you accept them in the banner. Without your yes they are not activated and the website works just the same. Fonts and photos come from our own servers.

Your consent

On your first visit the banner asks whether you accept measurement and advertising cookies: "Accept" turns them on, under "Customise" you can choose them or reject them all, closing the banner with the X counts as a refusal and scrolling on does not count as consent. Before your yes the website loads no Google or Meta tool. We remember your choice for 12 months; you can change it at any time from the "Cookie preferences" link at the bottom of every page.

Our own cookies and browser storage

• mr_consenso (technical cookie): your choice in the banner and a random code, so we do not ask on every page. It lasts 12 months. The choice, with that code, the date, the site, the language, the banner version and the visit code if any, stays in our consent record for 13 months as proof: with no IP address or other data that identifies you.
• mr_visita: the six-character visit code, saved only when you arrive from a campaign link (gclid, gbraid, wbraid, fbclid, utm_) or from a QR code at our bases. It links the booking or request to the campaign you came from. Without consent it lasts only until you close the tab (sessionStorage); with your yes it lasts 30 days (localStorage). It is not used to profile you and we do not give it to third parties; the reason is in the privacy policy, in the section on campaigns.

Measurement and advertising cookies (only with consent)

• Google Tag Manager: loads the tools below, only after your yes.
• Google Ads (_gcl_au, 90 days, and cookies on Google domains such as doubleclick.net): measures which ads lead to bookings and requests and lets us show you our ads.
• Google Analytics 4 (_ga and _ga_…, 2 years): statistics on website visits.
• Meta Pixel (_fbp, 90 days; _fbc, 90 days, if you arrive from an ad): measures which Facebook and Instagram ads lead to bookings and lets us show you our ads.

When you book, buy a voucher or write to us, with your yes we also send Google and Meta the event with its value and, to match it, your email and phone made unreadable (hashed) before sending. Durations according to Google and Meta documentation: policies.google.com/technologies/cookies, facebook.com/policies/cookies.

Third-party services, only when you use them

• Stripe, for payment: its code loads only at the payment step (booking or gift voucher). Stripe uses its own cookies, including __stripe_mid and __stripe_sid, to run the payment and prevent fraud; duration and details are in Stripe's cookie policy (stripe.com/cookie-settings).
• Cloudflare Turnstile, only on the Contact page: the box that checks a person is writing. What it reads is explained in Cloudflare's privacy policy (cloudflare.com/privacypolicy).
• The WhatsApp, phone and email buttons open the app or service you choose: from there, that service's rules apply.

How to manage them

You can change your choice at any time from the "Cookie preferences" link at the bottom of every page. You can also delete cookies and site data from your browser settings. If you block Stripe's cookies, online payment may not work: in that case write to us and we will send you a payment link.

Changes

If we add other tools we list them here and, if what we ask you changes, the banner asks for your consent again.